How AI Will Transform Business Software: Three Ways Intelligent Agents Are Changing Modern Workflows
AI-powered agents are rapidly redefining how companies operate, shifting focus from traditional software interfaces to experience-driven workflows. According to Boomi CEO Steve Lucas, the future workplace will rely heavily on employees prompting intelligent agents to manage systems, automate operations, and complete tasks with greater efficiency.
AI Agents as the Core of Modern Work
Businesses are increasingly embracing AI systems that respond to natural language commands. Instead of navigating multiple tools and dashboards, workers will delegate tasks directly to AI agents that understand processes, retrieve information, and take action instantly.
Automation That Adapts to Employee Needs
These agents do more than execute predefined steps. They learn from user behavior, context, and workflow patterns to deliver personalized support. This adaptive automation model reduces friction and accelerates routine operations across departments.
Experience-Centered Business Technology
The shift represents a significant rewrite of enterprise technology. Rather than focusing on applications, businesses are moving toward seamless experiences where AI orchestrates interactions across systems. This approach aims to streamline collaboration, minimize manual work, and improve overall productivity.
Source: How AI will eat your software - 3 ways agents are reshaping tomorrow's workplace
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Tags: Tech, AI, Business, Productivity, Automation